Snout & About Pet Care, LLC — Privacy Policy

1. Introduction

We value your privacy and are committed to protecting your personal information. This Policy applies to both website visitors and customers using services in and around Covington, GA. If you do not agree with this Policy, please do not use our website or services.

2. Information We Collect

We collect information in the following ways:

• Information you provide — name, address, email, phone, preferred contact method; pet details (name, breed, age, medical or behavioral notes), booking details, messages, and feedback.
• Service & billing records — appointment history, invoices, and payment status. Note: We do not store full payment card data; payments are processed by third‑party providers.
• Website usage — basic analytics (pages viewed, approximate location, device/browser info) via cookies or similar technologies.

3. How We Use Your Information

• To provide and manage bookings and services (dog walking, drop‑ins, boarding, house sitting, pet taxi).
• To communicate about schedules, care instructions, invoices, and account status.
• To personalize services and improve our website and operations.
• To send occasional promotions or announcements (you can opt out at any time).
• To comply with legal obligations and enforce our Terms & Conditions.

4. Sharing of Information

• We do not sell or rent your personal information.
• We may share necessary information with trusted vendors (e.g., payment processors, analytics, email/text services) who are bound by confidentiality and use data only to provide services to us.
• We may disclose information to comply with law, protect rights and safety, or in connection with a business transfer (e.g., merger or acquisition).

5. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Payment information is handled securely by third‑party processors and is not stored on our servers.

6. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Opt out of marketing communications.

To exercise any of the above, contact us using the details below. We may need to verify your identity before responding.

7. Cookies & Tracking

We use cookies and similar technologies to enable site functionality, remember preferences, and understand how our site is used. You can manage cookies in your browser settings; disabling some cookies may limit certain features.

8. Third‑Party Links

Our site may link to third‑party websites or services that are not operated by us. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Policy from time to time. The “Last updated” date reflects the latest version. Material changes will be posted here. Continued use of our site or services after changes take effect constitutes acceptance of the updated Policy.

10. Contact Us

If you have questions about this Policy or how we handle your information, please reach out. We’re happy to help.